Klaxico LLC Shipping and Return Policy

At Klaxico LLC, we are committed to ensuring a smooth and hassle-free experience for our customers. Below is our policy for shipping and returns:

Shipping Policy

1. Shipping Methods:
   • We offer various shipping options including standard, expedited, and express services to meet the needs of our customers.
   • Shipping is available worldwide. Depending on the location, delivery times may vary.
   • Shipping costs are calculated based on the size, weight, and destination of your order.
2. Processing Time:
   • Orders are processed within 1–2 business days.
   • Once your order has been dispatched, you will receive a tracking number to monitor its progress.
3. Delivery Times:
   • Domestic orders typically arrive within 3–7 business days.
   • International orders may take longer depending on the destination, ranging from 7–14 business days.
4. Shipping Charges:
   • Shipping costs are based on the delivery method chosen at checkout and will be clearly displayed before finalizing the purchase.
   • Free shipping promotions may apply to certain orders or regions; please check our current offers.
5. Address Accuracy:
   • Please ensure that your shipping address is correct at checkout. Klaxico LLC is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Return Policy

1. Eligibility for Returns:
   • We want you to be fully satisfied with your purchase. If you are not completely satisfied, you can return most items within 30 days of receiving your order.
   • To qualify for a return, the product must be unused, in original packaging, and in resalable condition.
2. Return Process:
   • To initiate a return, please contact our customer service team at support@klaxico.com or 1242 425 8378 for a return authorization.
   • Once your return is authorized, you will receive instructions on how to send your product back.
3. Return Shipping:
   • Customers are responsible for return shipping costs, unless the item received is damaged or defective.
   • We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of returned items.
4. Refunds:
   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   • If approved, the refund will be processed to your original method of payment within 7–10 business days.
   • Shipping charges are non-refundable, and restocking fees may apply to certain items.
5. Damaged or Defective Items:
   • If your product arrives damaged or defective, please contact us immediately to arrange for a replacement or refund at no extra cost to you.
   • Please provide photographic evidence of any damage or defects to help expedite the process.
6. Exchanges:
   • We currently do not offer direct exchanges. To exchange an item, please follow our return process and place a new order for the desired product.

If you have any further questions or need assistance with shipping or returns, please contact our customer support team at support@gmail.com. We are here to help!