Privacy and Confidentiality Policy

Klaxico LLC
Effective Date: May 2, 2025

At Klaxico LLC (“we”, “our”, or “the Company”), we deeply respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, share, and safeguard your information when you use our website, services, and associated platforms.

This policy applies to all users globally and is designed to comply with data protection laws in the United States, the European Union (GDPR), Canada, Latin America, the Caribbean, and other jurisdictions in which we operate.

1. Who We Are

Klaxico LLC is a legally registered online retail store in the United States. We sell a wide range of general products to customers worldwide. Our mission is to ensure secure, transparent, and privacy-respecting transactions for all our clients.

2. Information We Collect

We collect personal and non-personal data through the following methods:

a. Information you provide directly:

Full name
Shipping and billing address
Email address
Phone number
Payment information (processed through secure third-party platforms)
Login credentials (if you create an account)
Content submitted via contact forms or customer support

b. Information collected automatically:

IP address
Browser and device type
Browsing history and viewed products
Cookies, pixels, and similar technologies
Approximate geolocation data

c. Information from third parties:

We may receive data about you from social networks, payment processors, or logistics partners, depending on your settings and their privacy policies.

3. Purposes of Data Processing

We use your information for the following legitimate purposes:

Processing and managing your orders
Providing customer support
Preventing fraud and illegal activity
Improving our services, products, and user experience
Fulfilling legal and regulatory obligations
Personalizing content and promotions based on your preferences
Managing your privacy rights under applicable law

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Performance of a contract (e.g., to complete your purchases)
Your explicit consent (e.g., for email marketing)
Compliance with legal obligations
Klaxico LLC’s legitimate interests (e.g., website security, analytics)

5. Data Sharing

We only share your personal information in the following situations:

Service providers: such as logistics, payment processors, marketing platforms, or customer support agents
Legal authorities: when required by law, subpoena, or government request
International partners: to fulfill international orders under appropriate data protection safeguards
Business transfers: if Klaxico LLC is merged, acquired, or restructured

We do not sell your personal data to third parties.

6. International Data Transfers

By using our services, you consent to your information being transferred and stored in the United States or other countries where we or our partners operate. We implement adequate safeguards to protect your data in accordance with the GDPR, CCPA, PIPEDA, and other relevant regulations.

7. Your Rights

a. If you are in the European Union:

Right to access, correct, or delete your personal data
Right to restrict or object to processing
Right to data portability
Right to file a complaint with a Data Protection Authority

b. If you are in California (under the CCPA):

Right to know what personal data we collect and why
Right to request deletion of your data
Right to opt-out of data sharing
Right to non-discrimination for exercising your rights

You can exercise your rights by emailing us at support@klaxico.com.

8. Data Security

We use appropriate physical, electronic, and organizational security measures to protect your personal data, including:

SSL/TLS encryption across our website
Role-based access controls
Continuous monitoring for unauthorized activity
PCI DSS compliance for all payment transactions

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws (such as tax or commercial regulations).

10. Cookies and Similar Technologies

We use cookies to:

Remember your language or regional preferences
Keep your session active
Analyze site traffic
Personalize content and advertising

You can manage your cookie preferences in your browser settings or via our Privacy Preference Center.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have done so, please contact us and we will delete the information immediately.

12. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We recommend that you review their privacy policies before interacting with them.

13. Policy Updates

We may revise this policy from time to time. If we make significant changes, we will notify you by posting the new version on our website and/or via email.